All the News (And More) That’s Fit to Post and How to Respond To It

The following post is from Robert Polzoni.
Where is news breaking these days?    More often than not, it’s breaking online.
Dr. Conrad Murray, Michael Jackson’s personal physician implicated in the singer’s death, posted his first remarks on YouTube and conducted his first interview with TheDailyBeast.com, one of the leading news sites on the Internet.
Two major sports [...]

You Say You Want a Revolution?

The following post is from  Stephen Texeira.
Not a lot to say today, just have you seen this video yet? It’s produced by the guys over at Socialnomics.net and it’s a pretty powerful argument that social media is here to stay; that social media represents a fundamental change in the way we communicate. Not just how [...]

Medical Errors are O.K.

The following post is from Stephen Texeira.
Good title, eh? It motivated you to read this far. How about this? I meant what I wrote up there. There is nothing wrong with medical errors; they are a part of doing business. In fact, they are necessary.
Well now that I’ve gone way out on a limb, let [...]

Catholic Healthcare West: A Leader On Important Health Care Issues

The following post is from Robert Polzoni.
Last week Catholic Healthcare West (CHW) sponsored a Community Town Hall on Health Reform at its Saint Francis Memorial Hospital in San Francisco. A packed crowd of 200 people heard an aide to Mayor Gavin Newsom, San Francisco Director of Public Health Dr. Mitch Katz and Wade [...]

Robert Wood Johnson Foundation Index Means More Work for You

The following post is from Stephen Texeira.
It’s never an easy thing to market a hospital. Whether you are facing stiff competition from a big, university-affiliated research center; cutbacks in reimbursement rates; unions jockeying for a better position; or the the memory of a not-so-distant negative press event, your job as a health care marketer is [...]

Crisis Communications: A Tale of Two Hospitals

The following post is by Robert Polzoni.
It could have been disastrous.  A reporter for the San Francisco Chronicle was writing a column about the closure of San Leandro Hospital’s emergency room which sees 27,000 patients a year. It has become a hot button issue in Alameda County with elected officials, unions and others demonstrating against [...]

If Kaiser Can do it…

The following post is from Stephen Texeira.
Kaiser Family Foundation (KFF) today announced the long-awaited launch of its health news service, Kaiser Health News (KHN). Coming, not coincidentally, in the midst of the biggest-ever debate on health care that this country has ever seen, the KHN looks to be a much-needed voice for “in-depth stories, news [...]

The American Press on Suicide Watch

The following post is from Robert Polzoni.
I have written frequently on this blog about the decline and fall of the mainstream media. I do so because, as communicators, we need to look for alternative resources to deliver messages to our key audiences.
Both Frank Rich and Maureen Dowd wrote about the imminent death of the mainstream [...]

And now for a brief commercial announcement about social media

The following post is from Stephen Texeira.
We try to reserve this blog space for non-self-promotional fare, but once in a while, we have to make an exception. This is one. We recently sponsored a day-long seminar for some 50 hospital marketing directors and PIOs to learn more about social media, and it became apparent to [...]

We’re Not Just Media Relations Experts

The following post is from Robert Polzoni.
Many in the healthcare and hospital industries view us as media relations and social media experts.  And, while we don’t deny that we’re pretty darn good getting media and online exposure for our clients, Wide Angle Communications is much, much more than that.
What many in the healthcare and hospital [...]